Cancellation Policy

At Australiarxmeds we must provide satisfaction to customers. All orders, no matter who the client is, receive 100% marketing. To ensure that each item reaches our customers on time and in good condition, it is our obligation.

Please get in touch with us if you need to return something you bought.

Just inform us about your cancellation request and we will cancel your order. Don’t worry about the refund money too. We will send it as soon as the order is approved for cancellation. But such a refund is done only after a few verifications and authenticating the customer.

There may be times when this happens within 12 hours of when you place the order, depending on the circumstances. There may be several reasons why a consumer cancels an agreement, and it is important to maintain the flexibility of the arrangement as much as possible. Here is why the cancellation policy will probably stay:

Cancellations Are Done At Our End

Suppose the quantity of this item was significantly less (or impossible to purchase), the inventory was unavailable, or the item was not on the list. In that case, the cancellation policy might be applicable.

1. Resolving disputes and complaints: Please contact our customer support team if there is an issue with the item. Our customer service executives will try to resolve your doubts and complaints.
2. Stock Unavailability & Pricing Inaccuracy: If a customer buys something that is inaccessible or there is a pricing error later, the purchase Cancellation policy probably applies.
3. In case of non-receipt of payment: Unpaid Orders are considered to have been canceled.

The cancellation of a purchase by the customer: Please contact our Client Care team if you want to cancel your purchase. We will cancel this order and issue a full refund as soon as we get this cancellation notice from the client. It’s refunded:

• If you paid with a charge card, we will refund you the same amount.
• Typically, we require no less than 7 working days for refunds to be processed.
• Since the Cardholder’s issuing bank oversees the mission; we will not mess up their credit card accounts.

Order Cancellation Due To Delivery Delay

Occasionally, customers may not meet the levels of satisfaction with the delivery time management of our logistics services.

You have the option to cancel at any point while in journey. If your package has already reached your country’s customs, we may not refund your money. In such cases, we may deduct any charges like customs duty.

Wrong Product Delivered, Cancellation

We are responsible if you get a different brand or dose of medicine than what you ordered.

If you receive your package and find the wrong product or dose, you have a maximum of 7 days to reach out to us and request a cancellation and refund. We will not entertain any requests for 7 days.

Customer Satisfaction:

Dissatisfied with our services? Don’t worry, give a call our helpline team and they will sort out things for you. Sometimes, if they cannot fix customer problems, we send a replacement or refund.

Do you still have any unanswered questions? Please don’t hesitate to email or call us. We’ll give you a call or send you an email. Do you need further information on your order? Well, get in touch with our helpline team to sort things out.